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Return & Refund Policy

At Anugraha Nutraceuticals, we strive to ensure 100% customer satisfaction. Thanks to our logistics partners, returning a product is now quick, simple, and hassle-free. If you are not completely satisfied with your purchase, you can initiate a return by following the steps below.

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Eligibility for Returns

You can return a product if:

  • The item is unused, undamaged, and in its original condition 

  • The return request is initiated within 1-4 days from the date of delivery.

 

How to Initiate a Return

  1. Contact Us

    • Reach out to our support team at shipping@anugrahanutraceuticals.in to initiate a return.

    • Provide your name, email ID, phone number, order details, and reason for return.

  2. Return Approval & Pickup

    • If your return request is approved, we will schedule a doorstep pickup through ShipRocket at your convenience.

    • In case pickup is not available in your area, you may be required to self-ship the item to the following address:
      Kochapally Building, 1st Floor, Pulikillam East Road, Chembumukku Junction, Ernakulam, Kerala, India, 682030

  3. Packing & Handover

    • Securely repack the product in its original packaging or any suitable box.

    • Ensure that all accessories, manuals, and original invoices are included in the package.

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  4. Refund Process

    • Once the returned item is received and inspected, we will process your refund within 1-4 business days.

    • Refunds will be credited to your original payment method or any other preferred payment channel that is convenient for both the buyer and seller.

    • You will be notified via email or SMS once the refund is successfully processed.

 

Important Notes

  • Items that are damaged, tampered with, or not in their original condition will not be eligible for a refund.

  • If the product is defective or incorrect, we will cover the return shipping costs. Otherwise, return shipping fees may apply.

  • Refund processing times may vary based on your bank or payment provider.

 

Need Help?

For any return or refund-related queries, feel free to contact us at official@anugrahanutraceuticals.in . Our support team is always here to assist you!

Thank you for shopping with Anugraha Nutraceuticals. We appreciate your trust in us!

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